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Anyone need and admin to do work from home?


Raleigh, NC • 08/22/2007

I am looking for administrative work that I can do from home. Here is my resume.



debkrause@gmail.com



Deborah Krause



Summary of Qualifications



Exceptional customer service skills. Proficient in Microsoft Word, Microsoft Power Point, Microsoft Excel, and Microsoft Access. Medical Records systems, HIPPA compliance, typing, filing, data retrieval, data entry, team building, and customer service advocate.



Experience



April 2007- Present

Integrative Health Center

Chapel Hill, NC

Administration Assistant

Help patients fill out health insurance forms.

Managed and scheduled patient appointments.

Set up Medical Records system for new office.

Created and implemented forms for office.

Helped set up series types in Mindbody system.

Detection, correction, and trouble shooting for procedural errors.

Corrected errors and problems in Mindbody system.

Entered all retail in Mindbody system.

Managed retail and inventory.

Front desk reception.



January 2007 - Present

Radius Communications

Chapel Hill, NC

Administration Assistant

Research target businesses for resort related sales.

Called businesses for offers.

Maintained data and spreadsheets related to sales targets.

Research targets contact information.

Track appointments for assigned sales person.

Personalized/Prepared letters to be sent to target businesses.

Individualized packets about our product and monitor delivery.

Maintained business schedule for field agent.



August 2005- February 2006

Cary Healthcare Associates

Cary, NC

Medical Records Coordinator

Front desk reception

Interviewed patients to determine medical record needs

Answered phones and assisted patients

Managed and scheduled patient appointments

Managed release of medical records to patients, healthcare providers, insurers and others

Developed and implemented installation of medical record tracking system using Microsoft Access

Maintained physician correspondence

Implemented off-site record archives

Converted medical record storage to electronic system



February 2002- February 2005

Durham Regional Hospital

Durham, NC

Medical Records Clerk

Accompanied patients to correct locations within hospital

Answered and routed incoming calls and assisted customers

Interviewed patients to determine medical record needs

Meet the needs of other departments through systems improvement

Detection, correction, and trouble shooting of patient identification errors in systems

Data entry and retrieval of patient information for community physicians and hospital services

Skilled in SoftMed, RAS, OAS Gold softwear



October 2001- February 2002

Durham Regional Hospital

Durham, NC

Hospital Volunteer

Produced posters for staff education

Delivered flowers to patients

Data entry for the office of Performance Improvement

Assembled patient educational packets for distribution by Educational Services

Assisted Medication Specialist with rounds



April 2000-September 2000

Manhattan Bagel

Cary, NC

Counter Sales

Prepared and sold food for customers

Stocked refrigerator and freezer

Cleaned store at closing

Helped open and close the store



February 1998-April 2000

Pet Mania

Cary, NC

Sales Representative

Cleaned animals cages and fish tanks

Fed and watered the animals

Cash register close out and start up

Opened and closed store



Education

2006 - Present

University of Phoenix

Cary, NC

Associates in Health Care Management



2004

Wake Technical Community College

Raleigh, NC

Undergraduate courses



2004

Duke University-Professional Development Institute

Durham, NC

Office Staff Development Program, which is a 10-month clerical/administrative training program with courses in MS Word, MS Excel, MS Power Point, MS Access, Lotus Notes, Duke Financial Systems, Office Publications, and Business Writing.



1998-2002

John Baker Charter School

Raleigh, NC

Graduated High School











Located: Raleigh, NC


Contact: debkrause@gmail.com


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