Kelly Technical*
Job Responsibilities: Develop, publish and maintain HRO knowledge bases for internal service centers and external client employees. Develop new and maintain existing knowledge base content based on client-specific plans and policies, and Ceridian standard services content, using Ceridian and department writing standards and styles. Participate in testing and publishing of content. Accept work requests from internal teams and external clients, and work in a coordinated, effective, and productive manner with other groups and cross functional teams. Use Ceridian''s knowledge base standards to ensure all forms of content achieve an appropriate level of usability and quality. Keep management informed of knowledge base status and requirements for proper maintenance. Keep internal and external teams, as appropriate, informed of completed knowledge base development and maintenance activities. Special projects and other duties as assigned.
Qualifications: Minimum of 2 years content development/technical writing experience, preferably in HR/benefits documentation. Excellent technical writing and editing skills. Knowledge of Human Resource Outsourcing business operations (HR/payroll/benefits administration) highly desired. Strong organization, interpersonal communication, problem solving, and time management skills, with the ability to manage multiple projects and priorities. Ability to successfully perform as an effective team member in a fast-paced environment. Proven willingness and ability to be flexible, and to accept feedback from others. Ability to clearly communicate to all levels of an organization (internal and external) in a professional and respectful manner. Strong working knowledge of web content development tools (TeamSite). Adaptability in learning new development tools and technologies quickly. College degree or equivalent experience required.
*
RESPOND HERE! Respond immediately by accessing the following
dedicated online response form which will allow you to cut and paste your
resume. This form will go directly and immediately to the
hiring authority for this position. Access the online response form at:
http://64.89.40.26/servlet/resp/rf?jobid=2071329&boardid=1833it''s NOT ok to contact this poster with services or other commercial interests