Part Time Work needed ASAP!

Hello



I am about to start a new job that will leave me available (2) mornings a week for something part time.

I will be available during the week Tuesdays and Thursdays 8:30am-1:30pm (sometimes later).

I have over 5 years of administrative experience and have reliable transporation. I am a quick learner with interests in office assistant positions and/or personal assistant/elderly care/babysitting, but am also open to different kinds of work as well.



Thank you for your time and consideration.

I truly look foward to hopefully hearing from you.



**Below is my resume with contact information**





Amy Bertoncini

*(919) 601-5694*

email-AJB5352@aol.com



QUALIFICATIONS

Customer service skills, typing (65 wpm), a pleasant phone voice, efficient computer knowledge, including AS400, Anita/FACS Management System and Microsoft Word/Excel/Outlook. Experienced with modeling. Possess a talent for writing and communicate well with others. Enjoy leadership positions.

26 years old.



EDUCATION

1/02-8/05 Candidate Associates Degree/Arts

Two year transfer program/Wake Technical Community College

8/01-10/01 Computer Job Entry Skills Course/Wake Tech, AEC/Certificate

1995-1999 Millbrook High School/Diploma

1996-1997 John Casablanca’s Modeling and Career Center/Degree



EMPLOYMENT

8/04-present Residential & Commercial Billing, Warranty Collections/Newcomb & Company/Raleigh, NC

Responsibilities include providing excellent customer service, billing all residential, commercial, and warranty invoices. Crediting/rebilling invoices. Answering and solving customer billing inquiry/complaint phone calls. Answering incoming service calls, scheduling service/maintenance calls, assistance and training of collecting warranty/new and used part claims from vendors, which include maintaining warranty/new and unused spreadsheet. Also work receptionist/front desk as needed.



10/02-7/04 Dispatcher, Administrative Assistant for Commercial Service Department

ARS Service Express/Raleigh, NC

Responsibilities included providing excellent customer service, assisting the service manager, answering incoming calls, scheduling and dispatching (AS400) ‘jobs’ for technicians. Maintaining daily schedules for all technicians in the department. Billing all invoices and preventative maintenance contracts, approving purchase order bills, filing, maintaining excel sheets and end of month reports.



8/02-10/02 Survey Analyst/Mellon/Volt Services, Temp Agency/Raleigh, NC

Responsibilities included performing telephone surveys and data entry for a benefit (HR) company. Participants included people assisted by a benefit specialist dealing with various Human Resource issues. Provided excellent customer service and listening skills.



12/01-3/02 Data Entry, Administrative Assistant/Groupware International/Raleigh, NC

Responsibilities included data entry, dispatching technicians (AS400), answering incoming calls, and assisting office manager/dispatcher with general clerical duties.



9/01-12/01 Waitress/Pizza Hut/Raleigh, NC

8/00-8/01

Responsibilities included providing excellent customer service, waiting tables, cleaning, and training new employees.



4/00-8/0 Server, Cashier/Boston Market/Raleigh, NC

3/97-5/99

Responsibilities included providing excellent customer service, serving food, cashiering, cleaning, and training new employees.



5/99-9/99 Telemarketer/Magic Of Jim Passe/Raleigh, NC

Responsibilities included telemarketing, and light computer work.





COURSES Business 151 Included strong human relation skills and proper business etiquette.





References will be furnished upon request.