The Tile Shop
based on 1 review
Raleigh, NC
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Category: Home Improvement
Tags:
tile, grout, thinset
I am the owner of this business
Accepts Credit Cards: yes
Parking: Private Lot
Wheelchair Accessible: yes
1 review for The Tile Shop
Awesome selection of tile at the Tile Shop with a large number of demo installations so you can see what it looks like in the wall or in a shower. The service is superb and I was truly impressed by the attitude and help I received from Aaron. He was friendly, knowledgeable, and went out of his way to make sure we got exactly what we needed. When I went back to return some extra cases he personally loaded it from my car and refunded my order without a receipt. I don't know how the prices compare at Tile Shop but I'd definitely go back. The Tile Shop is best of all the tile stores I visited in the Raleigh area.
My only complaint is that their selection of small glass tile is lacking and I had to go elsewhere to find the color we wanted for a backsplash.
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Chaz M.
Aaron is obviously not at the Tile Shop any longer! I've visited this location on two separate occasions when Billy was working. He seemed completely careless an unconcerned. My partner and I walked around for nearly 20 mins the first visit and about 10 mins the 2nd visit and he NEVER even acknowledged us as customers.
Their stock never seems to change, we have never been able to speak with a representative to ask about other options because we have never been acknowledged in the store. Complete upset for us as we are designing our new kitchen in our new home and was so excited to have the Tile Shop so close. But it turned about to be a huge waste of time.
You will have better luck and service going to Lowe's or Home Depot, at least you can get your questions answered by someone that seems to care.
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