Great Extension,Inc.

Michelle Brown

Hi im Michelle i own a school and a salon as well as Great Extensions, its been 10 yrs of providing excellent services to my client. I teach for GA State Board, OH State Board, and have taught for others as well,i teach professionals all over the world, i teach instructors all over the US, i provide services all over the world. I taught for all the big trade shows in my industry. and so much more not even to mention the Celebrities that CHOSE me to do there services.

So Amy im sorry there is NO WAY you get to where i am, by how you perceived me to be. I have several employees and educators and you can contact them on any given occasion and they will tell you thats not even my character. One of my girls gave me the BEST BOSS AWARD! ( Serious!!!)

Amy failed to describe the way it actually happened.

When Amy contacted our company she didnt send a picture to go along with her free consultation, she told me that her hair was the length of her index finger twice which would be about 8inches, when i got there her hair was shorter than 4INCHES!
So because the information that she provided me was incorrect it did take us long than 3 hrs to do her hair which we always let people know that if they have shorter hair. But because i didnt know her hair was that short i couldnt say hey it will take alittle longer. I didnt find out how short her hair was until i got there.

It was well over a month since i did her thermal fusion extensions, inwhich I did followups with Amy just like with all other customers and she never mentioned that any fell out.I even have text messages on my phone from her telling me how much she loved her hair! Also if my recommendations are not followed it can cause them to slip out.

We use 100% remy hair by lord and cliff and other companies if you want to use a different company hair, and have been for years, the pretipped strand by strand doesnt even come in any other quality hair but remy human hair.

I was out of town and drove to Amy which is 3hrs away and when i got there i text and called her several times and she didnt call me til pass 30minutes after i had been sitting there waiting for that time.

I had no other clients to do in that area and drove all that way to make her happy.
She says im a liar because she doesnt believe that i drove to charlotte but i will send the receipts from my expenses that clearly show that i was there.

I have a very busy schedule and after fusion extensions are done i tell clients they can either let me do there mainteance or go to another professional who specializes in fusion extensions. I never travel long distances like that to do a relaxer(which is what service she would have received), actually this was my first time doing this for a customer.

Im not a liar never have been and never will be. She says that because i also attempted to do this service for her early in the week and they were doing road work and i sat in traffic for 1hr and i called and told her that i couldnt wait in traffic like that because it was very backed up and i could have been there for hours.

So then i said i will get back with you as to the time i can come on saturday inwhich i did and i told her i would be there between 12-2pm, i never told her i was gonna be there at 9am.

So im not sure how she got terribly unprofessional out of this and liar out of this.

The only sad thing is that Amy claimed to be a christian and i am as well.

I cant believe that she would post untrue information like such,
this is the first time someone has written bad comments about my fusion services and im very disappointed in what she has done.

If you would like to contact me regarding this post i have the proof of email followups, contacts, text, and phone calls as well as receipts that proves i did come to provide her service. She didnt say im sorry or anything because i was sitting right on her street,i just couldnt remember her house address and i waited for over 30mins i thought maybe one of her kids had an emergency or something, i just dont know how long she wanted me to continue to wait.

But God has been good to me and because he provides for my needs and it is he that gives me favor and not man, i have chosen not to worry about those who try to come against me and im not even angry. Just disappointed!!i look to him for all and Amy if you feel i mistreated you please forgive me as i went above and beyond that which i have done for no other customers in my 10 years,

Michelle Brown
www.greatextensioninc.com
michelle@greatextensioninc.com