Crossroads 20
based on 15 reviews
501 Caitboo Avenue
Cary, NC 27511
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Category: Arts & Entertainment
Tags:
movie theater, movies, crossroads, theater, movie, nice theatre, perks leave something to be desired, pizza, awesome
I am the owner of this business
Accepts Credit Cards: yes
Parking: Private Lot
Wheelchair Accessible: yes
15 reviews for Crossroads 20
I love this movie theater. The management is so helpful, especially this one guy named Brandon. He helped me to my seat and I even saw him carry the concessions of a little old lady while talking about how Jesus has helped him out. I actually went the other night and the one guy, who's name I think is Jimmy, helped me pick out my movie and it was right on the mark. He's so smart. Then there's another one named Kevin and he's just tooooo cute. I can't wait to go back.
duuuude; there needs to be more movies outt.
in particular scary moviess! me & my friends wanted to see some & theyre all R. al;sdkjfl;asjdlf;ajsdfl I REALLY WANT TO! okay, please get more 13 scary moviess.
I think it is good but needs more scary movies at earlier times. Mostly because on days off people have plans and we want to see movies that are not later in the day because it will interfere with other plans. Also, better candy. They have good candy but not for people who like sour things or gummie things. But I do go all the time with my boyfriend.
There are one or two people who work here who are very rude. I think one's name is Brandon Myers, avoid him at all costs. He is a very large, uncouth man. The staff in gernerally unhelpful and do not replace the toilet paper in the bathrooms even if you ask them. The food costs to much and the staff regualrly accosts you. I would suggest a differnt theater when at all possible.
This is all very true, I have also had problems with this man. I am not sure of his exact name though.
The theater is awesome and most of the managers are nice. There is one manager that is female with short blond hair. I believe her name is Jesse. Every time I frequent the theater she has something negative to say. She always wants to check my handbag, says I can't stand around although I paid for my movie and bought concessions and sit and wait on my movie. She always asks to see my ticket when I leave the theater to go to restroom and go back. I think she is out to get me, and I go to the movie every week sometimes 2-3 times a week.
I honestly think you are mistaken, i also frequent this movie theatre and that manager has always gone out of her way to help me and my two young boys have a pleasent evening. they have frequently had some people sneaking in from the local high schol and the ticket checking is just a, i think well enforced, company procedure. i have never taken offense to them checking my bag either beacuse of what other people could be capable of with bringing weapons in. my experiences with jesse, erin and chris as well as the other managers have always been pleasent ones.
i wish you the best of luck with your future visits.
Yes! I know what you mean! Last weekend when I was trying to get the photobooth to take my money she came over and told me rudely, "Obviously it is not working, so PLEASE step out of the booth." My friend mumbled "Sorry sir" as a imideate reaction and the lady freaked and said, "Excuse me I am a girl."
the employees are always happy and the bathrooms and theater are always clean. I love this theater--- you get what you pay for!
The bathrooms somtimes don't have clean toilet paper. And they wouldn't replace it when I asked.
Nice theater. But when they started charging $1.50 for flavored salt on top of the already inflated price for popcorn, I pretty much quit going there. My preference is Galaxy, also in Cary. Not quite as upscale but prices are fairer. And the movies are good!
Yeah I think charging $1.50 for salt is a huge mistake. All Regal theaters are doing this now and its enough to make me choose another theater as well.
It is our favorite theatre. We go there more than not. It is more comfortable and cleaner and so we don't mind the little extra we spend. BUT there is only two of us. I will have to add that I did like it a bit more before the change.
It's very sparkly and pretty, with lots of seating. The popcorn always tastes fresh. On the down side, the place is waaaaaaaaaaayyy overpriced. I only go once in a while if there's a movie I REALLY want to see in such a nice environment. Otherwise, I can go to the Blue Ridge 14 in Raleigh and pay $1.50 to see the same movie about a month after it's been out of the regular theaters. But the Blue Ridge theaters atmosphere sucks and their popcorn is stale.
The movie theater more than adequately serves its function as a clean and comfortable place for our movie going entertainment, it's the perks it misses now more than ever with its new management - Regal. The management is anything but, in reality they have risen rates on everything from tickets to concession prices to a "Regal Stature" and subsequently removed certain perks. What perks? Well, the former mgmt of crossroads 20 (Carmike Cinema) had a punch card than got hit for every ticket. A certain amount of tickets meant free popcorn, or soda, or free entry (one ticket). Regal got rid of those cards in favor of a credit-card-esk point system which can only rack 12 points per visit regardless of what you spend. Not cool however, I can deal with this seeing as they don't have to anything. No, it's the small things they removed. Example. They are constantly running out of small plastic water cups which any smart family uses to share the large refillable drink. They no longer give out the small popcorn holders for sharing popcorn - even when you buy the tub. I know, it's minor stuff, but if you raise rates - shouldn't you raise your level of service? I'm hoping off my soap box with this final thought - what ever happened to American Customer service and when did we start allowing the companies cost/benefit ratio to affect how we were treated? Something to think about next time you take the family out. Demand more people, it's your right.
I have never been to this theater before it was owned by regal, but I have to agree with you, it's very expensive and the people aren't friendly. I wish they still had those perks.
Firstly, Crossroads 20 was built and operated by Consolidated Theaters out of Charlotte before they sold nearly all of their locations to Regal Group. Carmike Cinemas is hardly comparable to Consolidated. Secondly, I think it is ridiculous that you are upset that they have taken away (or run out of) complimentary water cups and your reasoning is that you no longer have anything to share a large refillable drink with. You are welcome to do this at a cinema if you want, but it is not what those water cups are intended for. Same thing with the "popcorn holders."